We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
Eligibility for Returns
To be eligible for a return, your item must be in the same condition that you received it unused, undamaged, and in its original packaging. You’ll also need your order number or proof of purchase.
Please note that personalised or custom-made products cannot be returned or refunded unless they arrive damaged or faulty. This includes all items made to order such as engraved pieces, cut letters, name signs, or box toppers.
How to Start a Return
To start a return, contact us at littleandloveable@gmail.com
Returns should be sent to the following address:
Little and Loveable
Rathgeran, Ballymurphy, Borris
Co. Carlow, Ireland
Eircode: R95YT7P
If your return is accepted, we’ll send you a return shipping label and full instructions on how and where to send your package.
Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions at littleandloveable@gmail.com
Damages and Issues
Please inspect your order upon arrival and contact us within 24 hours if the item is defective, damaged, or if you receive the wrong item. We’ll evaluate the issue and make it right with a replacement or refund.
Exceptions / Non-Returnable Items
Certain items cannot be returned, including:
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Personalised or custom products
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Sale items or gift cards
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Items not returned in original condition or packaging
If you are unsure whether your item qualifies for return, please contact us before sending it back.
